Privacy Policy & Data Protection Notice

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1. Introduction and Consent

Hanexus Ltd. (hereinafter: the “Company” or “we”) considers the protection of its customers’ and website users’ privacy to be of utmost importance. This Privacy Policy outlines how the Company collects, processes, stores, and shares the personal information of users on the website hanexus.com (the “Website”).

  • Please note that providing personal information to the Company is done of your own free will and with your consent. There is no legal obligation to provide the information; however, without it, we may not be able to provide you with certain services (such as responding to inquiries or sending newsletters).
  • Using the Website constitutes informed consent to the collection and use of information as detailed in this document.

2. Categorization of Collected Data

The Company collects two main types of information:

  • Personally Identifiable Information (PII): Information you actively provide when filling out forms on the Website (e.g., “Contact Us”, newsletter subscription). This information includes, among other things: full name, email address, phone number, company name, and job title.
  • Aggregated (Statistical) and Technical Information: Information collected automatically during your visit to the Website, which does not identify you personally. This includes IP address, browser type, operating system, approximate geographic location, duration of stay on different pages, and browsing patterns.

3. Purposes of Data Processing

The collected information is used by the Company solely for the following purposes:

  • Responding to user inquiries and providing technical support.
  • Operating, improving, upgrading, and enriching the services and content offered on the Website.
  • Analytical and statistical analysis (using tools such as Google Analytics) to understand usage patterns and optimize user experience.
  • Information security, fraud prevention, and enforcement of the Company’s Terms of Use.
  • Sending marketing communications (subject to receiving explicit consent by law).

4. Cookies and Tracking Technologies

The Website uses “Cookies” (small text files saved on the user’s browser) and similar technologies (such as Web Beacons or Pixels). These technologies help us to:

  • Remember user preferences and prevent the need for repetitive data entry.
  • Display personalized advertisements across the internet (Remarketing) via third-party platforms (such as Meta and Google).
  • User Control: You can manage, block, or delete Cookies via your browser settings. Complete blocking may cause some Website services to malfunction.

5. Sharing Information with Third Parties

The Company undertakes not to sell, rent, or transfer your personal information to third parties for their commercial purposes. Information sharing will only occur in the following cases:

  • Authorized Service Providers: Computing, cloud services, mailing, and clearing providers, provided the information is used solely for rendering the service to the Company and under confidentiality and data security obligations.
  • Legal and Regulatory Requirements: When required by law, court order, or demand from a competent authority.
  • Protection of Interests: In the event of a legal dispute between the user and the Company, or in case of suspicion of illegal activity.
  • Structural Changes: In the event of a merger, acquisition, or structural change in the Company, while maintaining the continuity of privacy protection.

6. Direct Mail and Marketing Communications (Spam Law)

A user who provided their details and approved the receipt of marketing content agrees that the Company will send them promotional materials and updates (including via Email or SMS), in accordance with Section 30A of the Telecommunications Law (Bezeq and Broadcasting), 5742-1982.

  • Right to Unsubscribe: At any time, you may remove yourself from the mailing list by clicking the “Unsubscribe” link attached to every message, or by contacting the Company directly.

7. Data Security

The Company implements advanced technological and organizational measures to protect the information in its databases from unauthorized access, loss, or misuse. However, the Company cannot guarantee absolute immunity of its systems against hostile penetration (hackers) and is not liable for indirect or consequential damage resulting from such a breach.

8. User Rights (Israeli Privacy Protection Law)

In accordance with the Protection of Privacy Law, 5741-1981, you are entitled to:

  • Review the personal information held about you in the Company’s database.
  • Request correction of the information if it is found to be incomplete, inaccurate, or outdated.
  • Request deletion of the information (subject to certain legal limitations requiring the Company to retain data). Requests to exercise these rights should be addressed in writing to the contact details provided below.

9. Contact Details and Data Protection Officer

For any questions regarding this Privacy Policy or to exercise your rights, you may contact us through the following channels:

Last Updated: January 2026

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